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Book Your Free Consultation

Welcome to North West Osteopathy Clinic! Located in Devonport, Tasmania, our specialized clinic offers a range of services including dry needling, cupping, and treatment for headaches, sporting injuries, pre/post surgery, pregnancy, and basic rehab strengthening. We invite you to book a free consultation with our experienced osteopaths. Take the first step towards better health and vitality. Just click 'Book Now' to schedule your appointment.

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Informed Consent
Privacy policy

It is essential that you fully understand the balance of benefits and risks associated with osteopathic treatment. Your osteopath will always aim to develop the safest and most effective treatment plan. However, there are certain considerations you should be aware of before, during, and after your treatment.

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While most treatments are gentle and comfortable, there may be instances where you experience some discomfort or pain during the session or for up to 48-72 hours afterward. You will always be encouraged to communicate your level of discomfort or pain and may pause or stop the treatment at any time for any reason.

 

It is also normal to experience temporary after-effects or side effects following treatment. These may include a mild worsening of pain or symptoms, fatigue, headaches, or tenderness and bruising. Your osteopath will inform you of any potential transient effects and is available to discuss these further if you have any concerns.

Handling of Your Personal Information

Your personal information will be managed with your written consent and in compliance with Commonwealth and Tasmanian State laws. You have the right to know what personal information is held by North West Osteopathy Clinic, how it is stored, and the circumstances under which it might be shared. You will always be notified when consent is necessary for these purposes.

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Collection, Use, and Disclosure of Your Health Information

All health information collected by North West Osteopathy Clinic remains strictly confidential. By law, osteopaths are required to maintain clinical records. Information about your medical and family health history is essential to ensure accurate diagnoses and effective treatment planning.

Only information relevant to your care will be collected, either directly from you or with your permission. In some cases, health information may need to be obtained from or shared with third parties, such as imaging providers or medical specialists, but this will only occur with your consent.

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Health information may also be shared with organizations such as Medicare, MAIB, DVA, or private health funds for purposes like billing, rebates, or reporting. Typically, this involves minimal details, depending on the agency's requirements, and you will be informed if this happens.

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In certain circumstances, practitioners may be legally required to disclose information, such as under a subpoena or mandatory reporting laws.

Clinical records are securely retained for seven years after your last consultation or, if the patient is a minor, until they reach 25 years of age.

All data is stored in Cliniko, a secure, cloud-based medical administration platform designed to protect health information. Any paper records collected will be uploaded to this system, and the originals securely destroyed.

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Accessing Your Information

You have the right to access or request a copy of your personal or health information at any time. You are not required to provide a reason for your request, though you may be asked to specify the scope of the information you need. You can also request your records be shared with another healthcare provider. All such requests must be submitted in writing.

© 2024 by North West Osteopathy Clinic. All rights reserved.

As a small business we ask that you please provide us with at least 12 hours notice when cancelling or re-scheduling your appointments so we can fill that spot. Our cancellation fee is $50.00 and may be enforced if your appointment is not cancelled or re-scheduled within this time frame, unless there are extenuating circumstances. Thank you for your cooperation.

Cancellation Policy
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